Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions govern your access to and use of the Corollary Kisan mobile application, website, products and related services.

By creating an account, placing an order or using our services, you acknowledge that you have read and understood these terms. Where affirmative agreement is required, we will request your acceptance separately.

2. Eligibility and Service Area

Our products are currently offered for sale and delivery within India only.

We reserve the right to decline orders where delivery cannot be reasonably completed, subject to applicable law.

Customers must provide accurate contact and delivery information when placing orders.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, quantities and other information displayed through our application and website are accurate.

Product appearance, packaging and presentation may vary slightly between batches, provided the product supplied conforms to its applicable description and specifications.

Product-specific composition, quantity, instructions and other applicable details should be reviewed before purchase.

4. Orders and Payments

Orders are subject to acceptance and availability. We may contact you to verify order or delivery information where necessary.

Payments may be processed through Razorpay or another payment provider supported by us. Orders will be processed according to the payment confirmation received.

If a payment is deducted but the order is not confirmed, please contact our support team with the relevant transaction details.

Payments made towards Advance booking of plants, seeeds or other products in bulk will not be refunded. In rarest of the rare situations the right to reund will remain reserved with the company. It is the responsibility of the customer to have photographic evidence and original signed Order form documents to prove any claims in future. Absence of such evidences will result in a weak claim and no refunds.

5. Shipping and Delivery

Products are dispatched through India Post and other delivery or courier services selected by us.

The estimated delivery period is generally 7–10 days from dispatch, depending on the delivery location, postal network, courier availability and other operational factors.

Delivery estimates are indicative and may change due to circumstances beyond our reasonable control. We will make reasonable efforts to assist customers with delivery enquiries.

6. Returns and Refunds

We generally do not accept returns or offer refunds for reasons such as change of mind, personal preference or an order placed incorrectly by the customer, except where required by applicable law or expressly agreed by us.

This policy does not exclude or limit customer rights relating to defective, damaged, deficient, spurious, incorrectly supplied or misdescribed products, or other circumstances in which a return, replacement or refund is required under applicable law.

Eligible refund requests will be reviewed based on the facts, supporting information and applicable legal requirements.

Where a refund is approved, it will ordinarily be initiated to the original mode of payment, subject to payment provider procedures and applicable requirements.

7. Damaged, Incorrect or Missing Products

If a product arrives damaged, is missing promised contents or is materially different from the order, please contact us as soon as reasonably possible. recording a continuous video while opening the package, showing the shipping label, package condition and contents is mandatory to process any kinds of claims on behalf of the customer. Photographs and other relevant evidence may also help our team to investigate the complaint.

We may request order details, photographs, an unboxing video or other reasonable information to verify the claim.

We will assess each complaint fairly and determine an appropriate resolution, including replacement or refund where applicable. In the absence of an unboxing video / clear evidence decision of refund or replenishment of products will be reserved with the company.

8. Product Usage Guidelines

The performance and recommended use of agricultural products may vary depending on climatic conditions, soil characteristics, crop variety, geography, application method and other environmental factors.

Customers are encouraged to contact Corollary Kisan for product-specific usage guidance before application. We provide usage guidance without an additional consultation charge, subject to the availability of our support team.

Customers should follow the instructions supplied with the product and any applicable safety precautions.

Product-specific guidance does not constitute a guarantee of a particular agricultural result, since results may depend on factors outside our control.

9. Customer Responsibilities

Customers are responsible for providing accurate account, contact, payment and delivery information.

Customers must use products according to the instructions and applicable precautions. Any relevant product-specific restrictions or warnings should be followed.

Customers must not misuse our application, attempt unauthorized access or interfere with the security and operation of our services.

10. Intellectual Property and Trademark

The Corollary Kisan name, brand identity, logos, trademarks, product branding, website content, application content and other intellectual property are owned by or lawfully used by the relevant rights holders.

Unauthorized copying, impersonation, reproduction, distribution or commercial misuse of our brand identity or intellectual property is prohibited.

We reserve the right to take appropriate legal action against unauthorized use, subject to applicable law.

11. Limitation of Liability

We will make reasonable efforts to provide accurate product information, reliable customer support and order fulfilment.

To the extent permitted by law, we are not responsible for losses arising from circumstances beyond our reasonable control, including postal delays, interruptions to third-party services or incorrect information supplied by customers.

Nothing in these terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.

12. Force Majeure

We will not be responsible for delays or failure to perform obligations to the extent caused by events beyond our reasonable control, such as natural disasters, severe weather, government restrictions, strikes, postal disruptions or widespread infrastructure failures.

We will make reasonable efforts to communicate material disruptions and resume affected services.

13. Disputes and Jurisdiction

We encourage customers to contact our support team first so that concerns can be reviewed and resolved amicably.

These terms are governed by the laws applicable in India.

Subject to applicable law and the jurisdiction of competent consumer dispute resolution authorities, courts having competent jurisdiction in Jharkhand shall have jurisdiction over disputes arising from these terms.

Nothing in this clause is intended to take away any right a customer has to approach a consumer commission or other forum having jurisdiction under applicable law.

14. Changes to These Terms

We may revise these Terms & Conditions to reflect changes in our products, services, business practices or applicable laws.

The latest version will be published on this page with an updated date. Material changes may also be communicated through our application or website where appropriate.

15. Contact Information

For questions, order-related concerns or complaints regarding these terms, please contact: