1. Introduction
Corollary Kisan (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of customers using our mobile application, website, and related services.
This Privacy Policy describes the information we collect, the purposes for which we process it, the service providers involved, and the choices available to you.
By using our services, you acknowledge that you have been provided access to this Privacy Policy. Where consent is required, we will request it separately and appropriately.
2. Information We Collect
2.1 Account Information
When you register or sign in, we may process:
- Name and email address
- Authentication identifiers
- Information received through supported third-party sign-in providers
- Account and login-related information
Customer authentication and session management are handled using secure third-party authentication services, including supported single sign-on (SSO) and OAuth methods.
2.2 Customer and Delivery Information
To process orders and arrange delivery, we may collect information such as:
- Contact details such as Phone number and WhatsApp number
- Delivery address information including but not limited to Village, town, city, tehsil and district State and PIN code
- Date of birth, where requested for a stated purpose
- Geo location rough and accurate
2.3 Transaction and Payment Information
We process order details, purchased products, quantities, order values, payment status, and transaction references.
Payments are processed through secure, third-party payment gateway providers. Sensitive payment credentials (such as full card details or banking passwords) are handled directly by the payment provider in accordance with industry security standards and are not stored on our application servers.
If you voluntarily provide banking information, IFSC codes, bank account details, account type, or UPI identifiers for a supported business purpose, we process that information strictly for that purpose.
2.4 Location Information
If you grant location permission and use a feature that requires location, we may process approximate or precise device location coordinates to support delivery, location-related services, or other clearly communicated features.
You can deny or revoke location permission through your device settings at any time. Some location-dependent features may then be unavailable.
3. Device Permissions
Our mobile application may request the following device permissions when relevant features are used:
Location
Used for location-related features, such as delivery assistance or identifying a relevant service location. Location access is not required merely to browse the application.
Camera and Photos
May be used when you choose to upload photographs, product-related evidence or other images through an available application feature.
Microphone
May be used for voice-based features or audio communication if and when those features are made available and you choose to use them.
Notifications
May be used to send order updates, delivery notifications, important service announcements and other notifications you have permitted.
Granting a device permission does not, by itself, mean that we continuously access or collect the associated data. Access depends on the feature being used and the permission granted. You can manage or revoke permissions through your device settings. Certain features may not work without their relevant permission.
4. How We Use Your Information
We may use your information to:
- Create and manage customer accounts.
- Authenticate users and maintain secure sessions.
- Process orders and payments.
- Arrange shipping and delivery.
- Contact customers about orders and support requests.
- Provide product usage instructions and assistance.
- Handle complaints, damaged-product claims and refunds.
- Maintain application security and prevent misuse.
- Meet applicable legal and regulatory obligations.
We aim to collect and use only information reasonably necessary for the stated purposes.
6. Data Storage and Security
We utilize a combination of enterprise cloud infrastructure, managed database services, and secure server environments to operate the digital infrastructure of Corollary Kisan.
We use HTTPS/TLS certificates to help protect information while it is transmitted between supported clients and our servers. We also seek to apply appropriate technical and organizational safeguards to protect information against unauthorized access, alteration, disclosure or destruction.
No method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including account management, order fulfillment, customer support, dispute resolution, and compliance with applicable legal obligations.
Certain transaction, tax, and accounting records may be retained for legally mandated periods even after an account is closed.
8. Your Privacy Rights
Subject to applicable law and its effective commencement, you may have rights to:
- Request access to or information about the personal data we process.
- Request correction or updating of inaccurate or incomplete information.
- Withdraw consent where processing relies on consent.
- Raise a grievance regarding the processing of your data.
- You may request the deletion of your account and associated personal data at any time by navigating to your Account Settings in the mobile application or by submitting a deletion request to our support email at corollarykisansocial@gmail.com. Upon request, we will erase your personal data except where retention is required by applicable accounting, legal, or regulatory obligations.
Requests can be submitted using our primary customer support contact details. We may need to verify your identity before processing your request.
9. Children's Privacy
Our services are intended for individuals who are legally capable of entering into binding transactions. We do not knowingly collect personal information from children in violation of applicable law.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations. The updated version will be published on this page with a revised effective date.
11. Grievance Redressal and Contact Information
If you have any questions, concerns, or grievances regarding this Privacy Policy or the handling of your personal data, you may contact our designated Grievance Officer at :
Legal entity: Corollary Kisan Pvt Ltd
Address: Survey No 221-1-S , Vill, Tal, Bhagwanpura, Damkheda, Madhya Pradesh 451441.
Email: corollarykisandev@gmail.com
Phone: +91 7070978999
